Terms and Conditions

1. Conclusion of Contract

By placing an order with us, you submit an offer to conclude a binding contract. At the moment we send you an email confirmation or begin delivery of the products, we have accepted your offer to enter into such a binding contract. First, you will receive an order confirmation receipt by email. Please note that a purchase contract is only formed when we send you our order confirmation by email or when the ordered goods are delivered.

For orders placed through our online shop, the ordering process consists of six steps. In the first step, you select the desired products. In the second step, you enter your billing address. In the third step, you provide a delivery address if it differs from the billing address. In the fourth step, you choose the shipping option. In the fifth step, you select the payment method. In the sixth and final step, you have the opportunity to review all information (e.g., name, address, payment method, ordered items) before clicking the “Buy Now” button to submit your order to us.

2. Storage of the Contract

We will retain a record of the contract text of your order. We will send you an order confirmation with all order details and our General Terms and Conditions to the email address you provided.

3. Storage of the goods

The delivered goods remain our property until full payment has been made.

4. Prices and Shipping Costs

All prices displayed are final prices and include statutory VAT (VAT is only included in Germany and the European Union).

5. Returns & Exchanges

You can revoke the offer within 2 weeks without giving any reasons in writing (e.g., by letter, email). Or - if the goods are returned before the expiry of the period - by returning the goods. The period begins upon receipt of this written instruction, but not before receipt of the goods by the customer (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paras. 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations pursuant to § 312g para. 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 BGB. To comply with the cancellation period, it is sufficient to send the cancellation or the item in a timely manner.

Please provide your full address details (name and place of residence) as well as the order number so that we can process your request and initiate the return process for you.

Please send your revocation to:

service@boeres.tech

Börsenstraße 4
70174 Stuttgart, Germany

RETURNS

6. Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned, and any benefits derived (e.g., interest) must be surrendered. If the customer cannot return the received service in whole or in part, or only in a deteriorated condition, he or she must, if necessary, pay us compensation for the value. This does not apply to the transfer of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible for you in a store, for example. Furthermore, you can avoid the obligation to pay compensation for deterioration resulting from the intended use of the goods by not using the goods as if they were your property and refraining from anything that could impair their value. Items that can be sent by parcel post are to be returned at our risk.

We will bear the cost of returning the goods if you use the return label provided by us for a return within Germany.

7. Delivery

Unless otherwise stated, we ship the goods within 2 working days of receiving the order. For delivery on account or by direct debit, unless otherwise stated in the offer, the product will be shipped within 2 business days of receiving the order.

For deliveries outside the EU (European Union), the customer must pay customs duties in the country of destination and import VAT.

For our international product deliveries, we use the DHL service. The express delivery option is covered by FedEx. Shipping for domestic orders is via DHL or GLS. Pickup is in the early afternoon from Monday to Friday. Each Boerse Wallet is custom-made for you after your order. Production time is up to 48 hours.

Estimated delivery time within the European Union: 5-11 business days

Estimated delivery time worldwide: 7-14 business days

Delivery times may vary. Please note that the delivery time does not include any potential time for customs clearance.

8. Payment

Payment can be made either in advance by bank transfer or via PayPal. We reserve the right to exclude individual payment methods. For advance payment, our bank details will be communicated to you with the order confirmation. Please transfer the invoice amount to our account within 10 days. You can only exercise a right of retention if the claims arise from the same contractual relationship.

9. Statutory Warranty

The warranty is provided in accordance with the statutory provisions. If the product is only the subject of a transaction and the buyer is not the end user of the product, the warranty does not apply. If the customer is a consumer, the warranty period is two years from the date of purchase.

10. Lifetime Warranty Conditions

We, Firestarter GmbH, provide a lifetime warranty on all Boerse Wallets. This warranty covers all parts made of aluminum, titanium, and carbon:

Top plate
Back plate
Carbon money clips

If a part made of this material breaks, we will replace it free of charge.
The lifetime warranty covers the lifetime of the material used in our products. Because we are confident in the quality of our wallets, we offer a 10-year warranty on the purchased product from the date of purchase. No claims can be made beyond this period.

Should a defect occur during the warranty period, we will provide one of the following services/repairs of our choice under this warranty.

Free repair
Replacement of the product with an equivalent product free of charge
Sending the replacement part after consultation for independent replacement.

In the event of a warranty claim, please contact the guarantor with the complete purchase details (order number, purchase date, invoice recipient):

Boerse Wallet
Börsenstraße 4, 70174 Stuttgart, Germany

The prerequisite for claiming warranty service is that the guarantor is authorized to examine the warranty claim (e.g., by sending relevant photos, videos, or sending the goods). Care must be taken to ensure that the goods do not suffer any damage during transport by packaging them securely. A copy of the invoice must be enclosed with the delivery of the goods when requesting warranty service so that the guarantor can verify whether the warranty period has been met. Without a copy of the invoice, the guarantor may reject the warranty claim. For justified warranty claims, you will not incur any shipping costs, i.e., the guarantor will reimburse you for any shipping costs for delivery.

This manufacturer's warranty does not limit your statutory rights against us arising from the purchase contract concluded with us. Any existing statutory warranty rights against us remain unaffected by this warranty promise. The manufacturer's warranty therefore does not infringe your statutory rights, but rather expands your legal position.

If the purchased item is defective, you can always contact us within the scope of the statutory warranty, regardless of whether a warranty claim exists or the warranty is invoked.

There is no warranty for elastic bands, drawstrings, bolts, stainless steel screws, money clips made from recycled plastic, 3D-printed money clips, screwdrivers, the WALLET wallet, etc. These are consumable parts.

Warranty claims are excluded for damage to the product due to improper handling. For example:

normal wear and tear
improper handling (dropping, running over with a car, or other incidents, bending the plates by carrying the wallet in the back pocket, etc.).
Damage caused by accidents, wear and tear, misuse, vandalism, or cosmetic problems such as discoloration, etc.
Use of force
Attempts at self-repair
Loss, theft

Third-party products are warranted according to their warranty terms.
In the event of a warranty claim, please contact us at service@boeres.tech. Please provide your full name and order number so we can locate your order in our system.

11. Customization of wallets

By submitting/uploading a design for the customization/personalization of a wallet or individual components of a wallet (such as a money clip, etc.), the buyer confirms that this does not violate any applicable law or infringe the rights of third parties.

In the case of customizing the goods by affixing representations (word and figurative marks, logos, drawings, designs, and other markings), the buyer confirms that they have the consent of the owner of the trademark rights to use the trademark.

The buyer further confirms that they are entitled to use the trademark to the extent necessary for the fulfillment of the contract.

The same applies to copyright of a third party.

The buyer is liable to the seller for the legitimacy of the customization within the meaning of a culpable guarantee.

The customer undertakes to use all products supplied and services provided by the seller only in a manner that does not impair or infringe the rights of third parties. Otherwise, the customer is obliged to indemnify the seller against all claims by third parties that arise therefrom.

The seller is not liable for errors in the execution of the customization if the artwork or samples have been approved by the customer. This disclaimer is accepted upon delivery of the design to the seller.

Privacy Policy

Please note that customer data is collected, stored, and processed for administrative reasons throughout the entire purchase process, including the initiation, administration, conclusion, and termination phases, in accordance with legal requirements.

Information such as dates, IP addresses, browser types, PC operating systems, and pages visited are logged during visits to this website. However, this information can only be accessed by our website administrator, and no other parties have access.

The personal information you provide to us through online purchases and emails (i.e., name, contact details) will be used solely for correspondence purposes and for functions for which you have given us permission. Your information will be provided to the shipping company to the extent necessary to deliver the product. Your payment information will also be made available to the credit institution responsible for your payment transactions, insofar as this is necessary to complete the transaction.

We assure our online users that no personal information will be passed on to third parties without prior consent or due to legal obligations. The provisions of the Federal Data Protection Act will be observed in the processing and implementation of personal data.

13. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are willing to participate in an out-of-court arbitration procedure.

Video and Image Reviews and Competitions

1. Announcement of Winners

The winners of the competition will be notified by email.

2. Copyrights

By uploading their video, participants confirm that they own all rights to the submitted video, that the video is free of third-party rights (this applies in particular to the music used), and that the depiction of individuals does not violate any data protection rights. If people appear as protagonists in the video, they must consent to its publication.

Participants also guarantee, with their upload, that they will not submit any material that violates legal regulations. All illegal content is prohibited, especially sexist, racist, anti-Semitic, or inhumane, as well as offensive and reputational or business-damaging content or depictions.

Should third parties assert claims for infringement of their rights, the participants in the video competition release Firestarter GmbH (boeres.tech) from all claims. The person who submitted the video is solely responsible for the content (text, images, music, etc.).

3. Transfer of Rights

By submitting their video to Firestarter GmbH (boeres.tech), participants grant all rights of use without restriction, but not exclusively, including the right to publish it on the website and on social media, in particular on the video platform YouTube and the social networks Facebook and Instagram. The submitted videos may be used by Firestarter GmbH for external presentation on the websites and social media channels after the conclusion of the competition without time limit and may be shown at public events. Submitted but not awarded videos may also be used by Firestarter GmbH. The submitted videos may be unaltered or edited or redesigned to create a cinematic work (e.g., an image film). The granting of rights of use is free of charge. Transfer of images for commercial use and use not related to the press and public relations work of Firestarter GmbH is not permitted. Participants agree to have their names published in connection with the submitted video.

4. Data Protection

The names of the participants will be mentioned in the publication of the videos (reporting on the competition, publication of the videos on YouTube, award ceremony, links to the Firestarter GmbH website: boeres.tech). Other personal data submitted by the participants (name, email address, telephone number) will only be forwarded to Firestarter GmbH for the purpose of transferring the prize money if they win a prize. The data will not be passed on to third parties. The participants hereby expressly agree to this.

5. Legal Remedies

Legal recourse is excluded.

6. Miscellaneous

Firestarter GmbH reserves the right to delete videos without giving reasons. There is no right to publish videos. Should any provision of these terms and conditions be invalid or unenforceable, this will not affect the validity of the remaining terms and conditions. Failure to comply with the above conditions will result in exclusion from the competition.